TEQENGDigital goods & game accounts terms
These terms apply to gift cards, game keys, subscriptions, in-game top-ups and game accounts.
Delivery method
After payment confirmation the product appears in “My library” in your account; the code or credentials are revealed after OTP identity confirmation. Every reveal is logged with time and IP.
Account warranty
Each account has a warranty period shown on its page (starting at reveal). During it you can “Report a problem” from your library; we resolve it by replacement or refund after verification.
Changing the credentials
After receipt you must immediately change the email and password and enable two-factor authentication per the handover checklist. Any loss resulting from not changing the credentials after delivery is your responsibility.
Not covered by refunds
- Any code after it is revealed and any account after its credentials are received, unless the code is invalid or the account doesn’t match its description.
- Bans or suspensions caused by violating the game publisher’s terms, account sharing, or cheating.
- Mistakes in top-up details (Player ID or server) that you entered.
Trademarks
Game and platform names and logos belong to their owners; we are not affiliated with or endorsed by them. Digital products are sold as codes or existing accounts under the publisher’s terms.
Business details
- Legal name: Teqeng Office for Communications & IT
- Commercial registration: 7054305268
- National address: OGAA92224 — Wadi Ad-Dawasir, Al-Khamaseen, Al-Bayan St. 4633, Postal 18413
- Email: qusai@teqeng.com
- WhatsApp: +966554214551